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FOR NEW RIDERS

PUBLIC HEARINGS FOR FY15 BUDGET

AUDIENCIAS PUBLICAS DE LA PROPUESTA PRESUPUESTARIA PARA FY15

A MESSAGE FROM PRTC'S EXECUTIVE DIRECTOR

PRTC SPRING SERVICE CHANGE MONDAY, MAY 12

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What is SmarTrip®?

SmarTrip is a rechargeable farecard that you can use on many public transportation systems throughout Northern Virginia, Maryland and the District of Columbia including Metrorail and Metrobus.  Having one farecard makes bus and train transfers easy, and with SmarTrip there’s no need to carry bus tokens or worry about having exact change for your fare.

Where Can I Get a SmarTrip Card?

Your SmarTrip card will cost $5 to purchase.  Some sales locations sell cards with pre-loaded amounts already on them; therefore, the cost would be $5 plus the pre-loaded amount.  You may purchase a SmarTrip card at:

LOCAL AREA

PRTC Transit Center
OPEN 6am - 8pm, Monday - Friday
Transactions processed 7am - 7pm
14700 Potomac Mills Road
Woodbridge, VA 22192
(703) 730-6664 OR
(888) 730-6664

Senior (65+) SmarTrip cards also on           sale at this location.

Manassas Area Giant Grocery Stores

Westgate Plaza

8025 Sudley Road

Manassas Junction

8819 Centreville Road

Wellington Station

10100 Dumfries Road

CVS Stores

9200 Centreville Road

Manassas VA

8041 Sudley Road

Manassas, VA

12890 Touchstone Circle

Woodbridge, VA

Todos Markets

14428 Jefferson Davis Highway

Woodbridge, VA

17782 Dumfries shopping Plaza

Dumfries, VA

   
     

NORTHERN VIRGINIA & WASHINGTON DC

     

The Commuter Stores

Rosslyn Center, Mall Level 2
1700 N. Moore Street, Suite 225
Arlington, Virginia
(703) 525-1995

Other Outlets

SmarTrip cards may also be purchased

at Giant and CVS stores throughout the

Washington Metropolitain area. 

Visit SmarTrip.com for a complete

listing of sales locations.

 
Crystal City Underground Mall
1615-B Crystal Square Arcade
Arlington, Virginia
(703) 413-4287
Vending machines in Metro stations with large parking facilities, including Franconia – Springfield, West Falls Church and Vienna Metro Stations.  
Ballston Common Mall
Mall Level 2, Glebe Road Wing
4328 Wilson Boulevard, Suite 1244
Arlington, Virginia
(703) 528-3541
Online at SmarTrip.com or CommuterPage.com  

 

How Do I Register My Card?

SmarTrip cards must be registered in order to receive SmartBenefits or to have value from a lost, stolen, or damaged card transferred to a new card.  To register your card, visit SmarTrip.com.  If you purchased your card online or by mail, it is already registered.

How Do I Pay My Fare?

  • Each passenger must have their own SmarTrip card.
  • Simply touch your SmarTrip card to the SmarTrip target on top of the electronic farebox.  The appropriate fare will be automatically deducted from your card. 
  • OmniRide and Metro Direct passengers who pay with a SmarTrip card receive discounted fares. 
  • All passengers may pay with cash ($1, $5, $10 or $20 bills and coins - no pennies).
  • OmniLink passengers may pay with tokens.
  • Those who qualify for reduced fares on PRTC buses must pay with cash or with a Senior (65+)/Disabled SmarTrip card (available through the Washington Metropolitan Area Transit Authority) in order to receive the discount.
  • Local bus Day Passes must be paid for with cash.
  • OmniLink off-route surcharges must be paid for with cash.

How Do I Pay a Reduced Fare?

PRTC offers reduced fares all day on OmniLink and Cross County Connector buses, and during non-peak hours (9:30 a.m. to 3 p.m. and after 7 p.m.) on OmniRide and Metro Direct buses.  Passengers qualify for reduced fares on PRTC buses if they are at least 60 years old, or if they have a disability or a valid Medicare card.  Riders eligible for reduced fares on PRTC buses must pay with cash or with a WMATA-issued Senior (65+)/Disabled SmarTrip card.

If you have a WMATA-issued Senior (65+)/Disabled SmarTrip card, simply tap your card to the SmarTrip target.  The farebox on PRTC buses and on all other regional carriers will automatically deduct the reduced fare, if applicable.  For more information about Senior (65+)/Disabled SmarTrip cards, please call (202) 962-1558 or visit this page on Metro’s website: www.wmata.com/accessibility/fares.cfm.

How Do I Make a Transfer with a SmarTrip Card?

When making a transfer, whether between PRTC buses or between a PRTC bus and another regional transit provider, the electronic farebox will calculate and automatically deduct the correct fare from your SmarTrip card.  Transfers must be made within 3 hours of boarding to receive credit.  All PRTC transfer rules apply, including:

  • No local bus to local bus transfer credit, except between the PRTC Transit Center and Potomac Mills Mall – operator will issue a paper transfer.
  • No credit will be given when transferring between PRTC buses and Metrorail.

How Do I Add Money To My SmarTrip Card?

To load value on the bus:

  • Before you tap your card to the target, push the ADD VALUE button on the farebox.  (If you touch the card to the target prior to pushing the ADD VALUE button, the farebox will deduct your fare).
  • Touch your card to the SmarTrip target.
  • Insert cash $1, $5, $10 or $20 bills or coins (no pennies) to load up to a maximum of $300 total value on the card.  To prevent delays, please limit on-board loading of your card to three bills. 
  • Touch your card to the SmarTrip target again to upload the value.
  • Touch your card once more to deduct the fare for your trip.

To load value at a Metrorail station using a Passes/Farecard machine, follow the machine instructions.  You may load value to your SmarTrip card using MetroCheks, Metrorail paper farecards, credit cards (Visa, MasterCard, Discover), and ATM/debit cards. 

To check the available balance on your SmarTrip card, push the CHECK VALUE button before you tap the card to the target.  Your card balance will appear on the display screen.

What If I Have a Problem With My SmarTrip Card?

If you have trouble using your SmarTrip card on the bus, you will have to pay for your trip with cash.  If you have questions or problems using your SmarTrip card, contact Metro at (888) 762-7874 or visit SmarTrip.com.

Where Can I Use a SmarTrip Card?

Along with PRTC, these regional carriers also accept SmarTrip:

  • ART – Arlington County
  • CUE – Fairfax City
  • DASH – Alexandria
  • DC Circulator
  • Fairfax Connector
  • Loudoun County Transit
  • Metrorail and Metrobus
  • Ride On – Montgomery County

Can I Transfer My SmartBenefits to My SmarTrip Card?

Those receiving SmartBenefits – the electronically paid transit benefit provided by some employers – can quickly download their monthly benefit at Metrorail stations using a Passes/Farecard machine.  With SmartBenefits, your monthly benefit is loaded onto your registered card in one transaction, eliminating the time spent feeding bills one-by-one into the electronic farebox or having to use a credit card to load value.  Visit SmarTrip.com for more information on downloading benefits.

Learn more about SmarTrip and SmartBenefits:

(888) 762-7874
Weekdays from 7 a.m. to 8 p.m.

SmarTrip -- www.SmarTrip.com

SmartBenefits -- www.MetroOpensDoors.com

click “SmartBenefits” under the “Quick Links”

 

 


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